The GFMA Team

Short Blurb about the team

The Global Facility Management Alliance (GFMA) is comprised of some of the most highly experienced and respected facility and estates management subject matter experts who provide professional guidance and support for organizations that desire to achieve best practices, efficiencies, and greatest value for expenditures.

GFMA collaborates with Associates & Alliance Members to deliver asset and facilities management consulting, training, and technology advisory services for organizations worldwide, delivering strategic solutions that optimize the performance of the built environment and enhance the workplace experience.


Wayne T. Collins

Wayne Collins is a partner in GFMA. With more than 30 years' of diverse facilities and strategic asset management experience in both the public and private sectors working with all stakeholders to ensure contract compliance, successful financial management, the delivery of key performance objectives and the execution of a comprehensive FM mandate.  


Wayne is a motivational leader who led his team to win the BOMA TOBY award. He is active in  IFMA, ProFM, IAM (Institute of Asset Management), PEMAC Asset Management Association of Canada, AFE (The Association for Facility Engineering), CCPPP (The Canadian Council for Public-Private Partnerships), and WAPPP (World Association of PPP Units and PPP Professionals). Wayne is a Certified Facility Manager (CFM) and also holds the BOMI RPA & FMA designations. Wayne was also part of the first cohort of the IFMA Workplace Evolutionaries Workplace Strategy & Leadership (WSL) program where he obtained his certificate in May 2021.

Wayne started the first Canadian chapter for the AFE and his role as President continues with his active engagement. Wayne also created and formed the ISO TC/267 Mirror Committee (Facility Management Standards) so Canada now has a presence on the world stage. He serves as Chair of this important committee. Wayne is passionate about the FM profession and supports the knowledge transfer to facility managers worldwide. 


His practice features facilities & asset management, strategic facilities planning, P3 consulting, FM training, workplace management, and IoT technology solutions for various vertical markets.

David Reynolds

David Reynolds, a GFMA partner, brings three decades of extensive experience implementing and managing projects and programs with facility operations and maintenance impact. He has focused on Facility Management exclusively since 2002, becoming an IFMA FMP in 2004 and CFM in 2014.

Performance and process improvement, where client executives and staff optimize work and results to align with corporate strategic initiatives, frame his contributions. To this end, he applies quantitative risk modeling, cause mapping & FMEA, measurement & KPI, capability maturity, and strategic practices of organization and communication based on the Balanced Scorecard. 

David is Immediate Past President of the FM Consulting Council of IFMA and active as board or committee member with the IFMA O&M H&S Community, AFE, and the FM Pipeline Facilithon student competition in conjunction with SkillsUSA. He contributes as author and reviewer in development of the ISO 41000 series of standards for facility management. He is a winner of the FM Consulting Council of IFMA 2017 Kit Tuveson Award, applying the proceeds to working with colleagues to adapt the software engineering process-based Capability Maturity Model for practical use in Facility Management.

Stephen Brown
Special Advisor to GFMA

Stephen was a founding partner in GFMA. With more than 30 years’ global experience and qualified by many FM organizations to provide credential and knowledge training, he brings a forward-view perspective to promote re-engineering of operations to improve results and reduce costs.

After directing US-based facilities for over ten years, Stephen assumed a senior role guiding a diverse international portfolio. From that time, he held progressively responsible FM roles in the Caribbean, UK/Europe, and the Middle East. After more than 25 years managing the built environment for both private and public sector organizations, Stephen took the path of delivering  value-driven consulting with a strategic FM focus for operational efficiencies, sustainability and environmental matters, risk and business continuity management, and policies/procedures for facility management operations.

Stephen is active in IFMA and AFE program development activities. He serves on the IFMA Certificate Commission and is recognized by IFMA and AFE as a Subject Matter Expert with contributions to the development of the professional credentials study materials. He serves on the AFE Executive Board, as VP for the AFE International Region.

Stephen earned an MBA after undergraduate work that combined studies in Architectural Technology and Business Management. He is in steady demand as a qualified facilitator for credentials training programs and as an instructor for other FM training programs. He also regularly authors White Papers, webinars, articles, and blogs. He has been published in several FM industry magazines and has made numerous conference presentations. Known as a dynamic speaker, he engages with the audience to immerse themselves in content interlaced with real-world examples and to enjoy the interactive learning process.

Stephen has earned the ProFM credential as well as AFE’s Certified Plant Engineer and Certified Professional Maintenance Manager credentials. He also holds IFMA’s Certified Facility Manager, Facility Management Professional, and Sustainable Facility Professional credentials, GBI’s Green Globes Professional, and DRII’s Master Business Continuity Professional, and Certified Business Continuity Auditor (ISO) credentials.

Markus Groll
Dipl.-Ing. (FH) Architekt (Vors.)

Markus Groll is an internationally experienced CEO with expertise in architecture, facilities, and management of projects focused on FM technology and systems for global clients. His primary consulting roles involve implementation and configuration of CMMS, BIM, IWMS, and related systems. From the beginning, Markus was instrumental in supporting the GFMA alliance and is a principal contributor in the information technology and applications practice areas.


A registered architect specializing in commercial design since 1988, he has provided advice and expertise on all aspects of building construction and maintenance. Markus is based in Germany. He has founded and managed companies in Germany, Jordan, and the UAE.

Markus established an IFMA Regional Chapter in Germany in 1999 to promote facilities management practices and standards. He co-authored and taught the German IFMA Planning & Project Management course. He has served on the Board of the FM Consultants Council of IFMA in multiple prominent positions. He is the 2016 Kit Tuveson Award recipient, with proceeds going to creation of a program of IFMA membership and participation for students in widespread global regions.

Oscar A. Cortés
C.Eng.,ENV SP, PM, Msc.

Oscar is a highly experienced Binational (30 years) Consultant and Project Manager Engineer with a history of effective leadership for major Civil Engineering initiatives, design, construction and economic feasibility studies including the stewardship of large Infrastructure capital projects and PPP's in Mexico and the USA. He is active in the profession with the following roles: Vice President for International Relations at FEMCIC, Mexican Federation of Professional Civil Engineers Societies, Member of the North America Leadership Committee at WAPPP, International Committee member at American Public Works Association (APWA), 
Chairman of  Bi-National Infrastructure Development & PPP’s at FEMCIC, FEMCIC Chairman for ENVISION at the Institute of Sustainable Infrastructure (ISI), and President at Professional Engineers in California Government (PECG) in San Diego. Oscar is a member of the American Society Civil Engineers (ASCE).

Fran Rabuck
B.S., Mathematics

Fran Rabuck is an avid emerging technology specialist, who has made a career of leading organization research efforts, developing pilot applications, and evangelizing future technology.

Fran collaborates with GFMA and Agile Handover to provide strategy for bridging the connection of data from Construction to Owner/Operators of Facilities – and connecting silos of Facility Management Systems. He is also the Associate Editor for the Association for Facilities Engineering (AFE) and the Quarterly publication – Facility Engineering Journal. He continues his work on various industry metrics for the Infrastructure Industries and continues to speak at workshops and events on various topics. He is also working on STEM efforts to stimulate the minds of tomorrow and collaborating on the next book/course on IoT and Digital Twins for Facility Managers. 

Jack Laken
P.Eng., Bsc.

Jack is President of TermoBuild Canada with over 30 years of North American and International Engineering experience. He is passionate about leveraging passive concrete as a smart asset. He is a specialist in indoor comfort systems utilizing integrated building solutions that create value from dormant concrete assets.

Muhannad Sraihiny
Computer Eng., Bsc., FMP, AFM

Muhannad is a high-calibre FM professional, certified by international organizations such as IFMA and MEFMA. His experience covers all aspects of Facility Management, Maintenance and Operations. His expertise spans a variety of institutional structures, including public-sector projects (like MoD, MoH, MOI, PGD, BOG and MOE) to semi-government establishments (i.e. Maaden, ECRA, CITC, SPL, SIDF, SFDA and CMA), not to mention private-sector, corporate clients working in Fashion & Retail, Pharmacies, Shopping Malls, Housing Compounds, Industrial Factories and Hotels.

Graduated in 2000 as a Computer Engineer, Muhannad started his career as an academic instructor for a wide range of IT specialties and shared his expertise and commitment to areas of systems analysis, programming, networking and system administration. He is a certified professional by world organisations, including Microsoft, CISCO and CompTIA. With a visionary mind and his eagerness to uniqueness, he has always been keen to find and deploy the state-of-the-art advents of technology and adapt them to meet the upcoming needs of the market.

Philip Marquis

Philip Marquis is a graduate of the University of Waterloo, Ontario, Canada with an Honours BSc.  He holds a Master’s Degree in Business Administration from Heriot Watt University in Edinburgh, U.K. and studied Transportation Geography at York University in Toronto, Ontario.  Phil has over 40 years of management experience in North America and the Middle East in Contract Management, Operations, Disaster Recovery, Risk Mitigation, Process Optimization, Regulatory Compliance and Project Management.   Phil was a Senior Manager at INSHA, a division of Oman’s ASYAD Group which was responsible for the project management of the construction of three hospitals in the Sultanate of Oman.

Gregg Kanmacher

Gregg is an accomplished professional with over 25 years experience; developing collaborative leadership teams, focusing on improving key performance indicators, leading integration projects and cost reduction initiatives, and transforming plant / facility environments. He is proficient in creating a performance culture through process execution and talent development providing strong leadership in quality improvements, process evaluation, and asset/life cycle management. His experience includes PPP operations and bid advisory for new and existing builds, Critical Environment Leader for a P3 hospital group, and ISO 9001,14001 and 18001 quality management and environmental compliance.

Paul F. Torkan

A professional engineer, a certified planner and a maintenance instructor certified by Japan Institute of Plant Maintenance, Paul has been involved in the construction, mobilization, Commissioning, and operation of over 15 government buildings across Canada during the past 14 years. These include the Toronto South Detention Centre, Southwest Detention Centre, Thunder Bay Courthouse, Billy Bishop Tunnel, Humber River Hospital, and Interior Heart and Surgical Centre. Paul with a “can-do” attitude has an excellent working relationship with government clients.

He has helped Johnson Controls build their Facility Management business and has provided global support to Brookfield Global Integrated Solutions with portfolio management for several sites across North America focusing on maintenance excellence and long-term capital management. Paul brings over 29 years of institutional engineering, team building and facilities management experience to clients. His asset management specialties include the reorganization of facility management teams and systems, business continuity and crisis management development, maintenance systems development and management, and budget development and financial control.

Mark Goudsblom

As a futurist and forward thinker, Mark was on the team developing, designing and building the Abbotsford Regional Hospital and Cancer Centre in Abbotsford BC Canada (BC’s first 3P hospital). This role encapsulated the construction, capital projects, and the facility operations and management. After the move-in and as the Director for the new hospital he was then responsible for the capital project budget overseeing a variety of renewal and upgrade projects as well as establishing service level agreements and related P3 activities in collaboration with the key partners and service providers.

In 2012, Mark transitioned into the role of Director, Facilitates Management at the University of the Fraser Valley. Over time his responsibility grew to include capital projects and project delivery, energy and environmental sustainability, campus planning and property management. Mark is a certified LEAN Green Belt practitioner and obtained his Masters in Global Leadership from Royal Roads University. Mark, now the Associate Vice President for Campus Planning and Facilities Management, oversees more then $140 million in construction projects with a strong focus on sustainable development and Facilities Management strengthened by the adoption of new technologies and methodologies. 

Mark’s focus is to contribute through knowledge sharing, problem solving and innovation to a sustainable world where the children of tomorrow can thrive. Mark is a long standing IFMA member, sits on non-profit boards and the ISO Canadian Standards Mirror Committee for ISO/TC 267 “Facilities Management”.


Agile Handover applies The Digital Handover Management (TM)  platform for efficient, cost effective, repeatable processing of handover submittals, decreasing cost, increasing quality, and improving data integrity for O&M. The solution supports the Asset Digitization strategies of the owner, realized by Digital Transformation of FM knowledge about the facility.

The patented platform provides a system and methodology for automating information handover from design, construction, commissioning, etc. to O&M systems downstream. Server processes provide management of specifications, quality control, transformation management, associating and stitching data, change and integration, and Impact Analysis.

The value proposition of The Digital Handover Management (TM) platform encompasses efficient, cost effective, and repeatable processing of digital handover submittals, achieving reductions in time/cost by 60-90%, while increasing quality, governance, and compliance.


Encompass Blue, the world's first IoT smart cities platform suite, delivers world-leading savings of 20% to 50% of total energy use, maintenance costs, and the subsequent carbon footprint. Consolidating an array of functions, this state-of-the-art technology embodies excellence in the cloud, IoT, interoperability, smart sensors & controllers, machine learning, predictive maintenance, and cybersecurity.


BMOC is a facilities management (FM) consulting firm supporting FM organizations that manage buildings at all life cycle stages. BMOC clients come from across the NGO, government, and commercial sectors, from higher education and K-12, to hospitals, to government agencies, to for-profit corporations.

BMOC services help an FM organization of any size get the most out of legacy or newly implemented computer maintenance management systems, CMMS, whether for a single building, campus, or a widespread portfolio of building locations, types, uses, and conditions. BMOC provides professional services, working with the client CMMS to adapt and optimize maintenance management. They do not create and sell software and systems.

BMOC understands maintenance management. Their aim is to make use of available resources to optimize support of maintenance operations and decision making based on data. They work readily with asset management and maintenance management approaches and with diverse data from OEM, installation, design, maintenance history, and field inventory.


CloseReach Ltd. is a Canadian company specializing in Business/Enterprise Architecture and Enterprise/IT Service Management. CloseReach provides unique solutions to address organizational strategy, change and performance challenges faced by both Business and IT organizations. Partnered with two world leading software vendors, CloseReach delivers management advisory services, consulting services, training, as well as software sales, software/infrastructure deployment and support services to private and public sector organizations across Canada. CloseReach is QualiWare Software’s delivery partner in Canada and the United States with expertise in Business & Enterprise Architecture, Quality/Compliance Management and Business Process Management. 


Contrax offers advisory & technical services with a focus on asset management, operational excellence, and strategic transformation where we shape and develop strategies that allow our clients to deliver on their missions. Contrax helps organizations achieve their strategic objectives by developing a whole life-cycle strategy for assets that optimises cost and value for money of the system with successful implementation and compliance with ISO 55001.

TermoBuild is an engineering design assist firm specializing in integrated ventilation design (IVD) solutions. We extend a building’s ductwork through the concrete flooring system to create a powerful, actively managed thermal mass for extremely efficient heating and cooling in any climate zone. It is a very simple engineering design with no moving parts, and no new equipment or complex software. 

TermoBuild’s Integrated Building Ventilation Design (IVD) Assist utilizes a conventional building HVAC equipment and ducting integrated with standard hollow core concrete slabs, and a proprietary controls algorithm, to provide an inexpensive yet highly functional and efficient thermal storage mechanism for sustainable, net zero energy buildings.

Toraza Zenith Inc. offers professional advisory and consultancy services in relation to the different phases of a project lifecycle to clients in both Canada and internationally.  Toraza offers clients a more comprehensive approach to building capacity within their organization by offering front-end services relating to needs analysis and back-end services by providing independent oversight to P3 units and projects.  Through our unique delivery of APMG’s “Certified PPP Professional (CP3P®)” program, industry professionals are provided with a comprehensive understanding of the strategic framework for project development using the PPP delivery method. 


In addition to this, with a focus on value-added services, Toraza’s private sector advisory services also include project management, the establishment and development of private entities, strategic development, corporate restructuring, policy and operational reform, and change management.


Effective May 2022, the Sustainable Public-Private Partnership Development (SP3D) Training and Certification, developed in partnership by Toraza and GPM, will be available for delivery.